Installing MS Dynamics CRM Client (v3c) with Outlook 2007

Scenario:

With Windows XP Professional SP2 and Microsoft Office Enterprise 2007 already installed, you try to install MS Dynamics CRM Client v3c but unfortunately get this error message:

"The installed version of Microsoft Outlook is not supported by the Microsoft CRM client. Please upgrade to the current release of Microsoft Office Outlook."

I tried very hard to look for a FREE solution but could not find any. So I called the Microsoft Support Team in India but they were unable to help me unless I opened a paid case with the Global Support Team in China.

What’s the solution then? I had successfully done this before in the past, so why not this time? The only difference is that I was then using MS Office Ultimate 2007.

So I decided to uninstall Office Enterprise 2007 and install Office Ultimate 2007 instead. As a result, I got my CRM client installed in a few minutes and it is now working properly!

Conclusion: MS Office Enterprise 2007 is not supported by MS Dynamics CRM Client (v3c).

The Circus Is In Town!

The Royal London Circus is in town again, and is now performing to audiences nightly in Kuala Lumpur till 1st January 2008. Ever since I was a little girl, I have always wanted to see The Royal London Circus. One fine morning, as I was driving to work, I heard Mix FM’s Almost 90s@9 contest (yes, I was still on the road after 9am and I was late for work :P). As soon as I heard the song “Shattered Dreams”, I knew that was the answer and I called up the radio station immediately. Fortunately, I got through on my 1st try and won 2 VIP tickets to The Royal London Circus… yippee!!! (Yes, Sze saved RM150 this time!)


However, we didn’t get to go see the circus for some time as both of us were extremely busy either with work or with our wedding preparations. Then, towards the end of last month, we finally made the trip to Klang to see The Royal London Circus.

The show started with what appeared to be a chubby, Malay-looking ringmaster singing in the style of Pavarotti and backed by a mini circus orchestra, again staffed with local-looking musicians, except that they were not the familiar faces of the local music industry. It turned out that the chubby, singing ringmaster is a Filipino (not sure about the orchestra musicians though).

The 1st circus stunt was the balancing act on 2 giant rotating wheels… it was Sze’s favorite stunt and it culminated with one of the 2 circus performers balancing himself high up on the swinging wheel blindfolded!

There were various acts following that but all of our photos at the beginning were spoilt as “video recording devices” were not allowed and we had to snap the shots discreetly without any flash. Besides, we were also afraid that the camera flashes might momentarily blind the circus performers, especially the trapeze artists and they would fall down from their swings… he he. But actually, that’s what happened – they did fall down a couple of times from their swings high up in the air onto the netting below and one of the falls was during the drumrolled highlight of a 3-turn somersault!

On the other hand, the dog shows were quite enjoyable and funny but the elephant looked pretty sad.





However, there were not that many animals and the acts focused more on human performances instead.




There was also a circus clown and a magician too… cool. The ringmaster and his partner also sang a few songs including “Amigos Para Siempre”. It was one of my personal favorites and I was very impressed with their rendition of the song.

The last stunt of the night was the Sphere of Terror where 5-6 dirt bikes (scramblers) were squeezed inside a giant metal sphere (ball) to be ridden round and round each other in confusing circles.



It was a fitting finale to the circus performances and the evening had been good fun for both Sze and me as we had not been to any circus since our childhood days! Merry Christmas to everyone and best wishes for a very Happy 2008.

I'm Pro Tools Certified!

Yes, I'm now Pro Tools 210M certified... woohoo! Last month, me and 3 other colleagues (Nilesh, Vinay and Nian Tze) underwent 4 full days of highly intensive training for 4 courses - Pro Tools 101, Pro Tools 110, Pro Tools 201 and Pro Tools 210M. Such training would not have been possible for normal Pro Tools users but had to be specially arranged and was for experienced Pro Tools users/instructors only.

My Pro Tools 210M certificate from Digidesign. As there is still no news from Digidesign about the other 3 certificates (to be issued by ICOM), I have decided not to wait any more and just post my blog.


Fortunately, we had a fantastic trainer in Andy Hagerman - the Training Manager (Asia) at Digidesign Japan - who guided us through all the courses and certification exams :)

From left: me (Sze), Nilesh, Andy, Nian Tze and Vinay.


Together with one other Digidesign employee, we are currently the only Pro Tools certified users in the country (Malaysia), according to Digidesign's Certification Directory:
http://training.digidesign.com/listings


In addition, each of us also received a complimentary Pro Tools HD 7 Operator t-shirt and we are now qualified to have the Certified Operator logo next to our names.

So what was the most interesting thing I learnt during the certification training? Well, guess what? Pro Tools actually has color!!!... hahaha.

The different shades of Pro Tools




From Stressroid To Promotion

It’s been 1 year and 2 months since I joined this fast-paced company called e-Globalfocus Sdn Bhd. I started the job weighing around 60kg and now, I am only about 50kg (free weight-loss program ;) No, I'm not kidding – I know I’ve lost a whopping 10kg but I can’t help it as I have even been eating twice the amount of food that I used to consume. I remember when I was working in ICOM, I had to go on diet as I gained so much weight. I thought it was a relationship spell - my weight increased when I started seeing Sze and I blamed it on love. Now, I still love Sze, even deeper than before, but yet I am shedding the pounds. So this time, I blame it on work stress.

As an Application Specialist in my office, I took care of enterprise solutions software - MS Dynamics CRM 3.0, SurfCRM and other Microsoft Business Solutions. I had been very proactive in my job, but yet, some of my colleague’s responsibilities were added to my job scope after she left the company. Soon after, we moved office to Tropicana. Then, my boss secured a really huge deal and that project manager’s job was also given to me. All these additions will tremendously increase my skills and knowledge but of course, my stress levels also increased exponentially.

So, I decided to quit. I had 2 job offers from much bigger companies and one of them was Microsoft. I declined the offer from Air Asia as they did not offer any transport allowances with their office so far away. Although they had offered me the highest pay, I still decided to join Microsoft (everyone wants to join Microsoft!). I tendered my resignation and my boss was shocked. He never really expected this from me. He tried to understand my reasons for wanting to leave. Believe me, I had a lot to complain about. So my bosses came up with a new package for me – a promotion and more streamlined responsibilities… and not forgetting, a raise too.

I have known both my bosses for many years, since 2001. I was just an intern then and while driving to work at their old office in Leisure Commerce Square (famously known as Bali then), I still remember the radio reporting about the Sept 11 terrorist attack on the WTC. I had enjoyed working with them as they were pretty flexible and gave everyone a chance to develop on their own initiatives. This is what I mean by growing your own talents to the best of your abilities. With this history and friendship, and not for financial reasons, I decided to accept their improved job offer to stay (while declining Microsoft's offer in the process) and to be promoted with immediate effect.

So, all I want to say is that, I am now a Product Manager with e-Globalfocus and I will do my best to promote the products and services under my responsibility.

TechEd 2007 SEA (10th – 13th September 2007)

TechEd is an annual IT exhibition that showcases the most recently released/soon-to-be released Microsoft technologies. This was my first time attending TechEd on the 1st day (last year I attended the usual track sessions on the other days). Held at the KLCC (KL Convention Center), the opening ceremony of TechEd SEA 2007 was not bad at all - I really enjoyed the local dances. They were the typical traditional dances with a mixture of dances from the different races in Malaysia. Although Microsoft is an all-American company, these dances really gave TechEd SEA somewhat of a “homey” feeling.

So what do I think about the people at Microsoft? Well, after seeing how Chris Atkinson (President of Microsoft SEA) made his grand entrance by hopping and skipping onto stage, my impression is that Microsoft people are active, happening, cool, sporting and exciting.

Everything went quite OK until lunch time. OMG! It was not announced that lunch was being served at different locations. As a result, everybody squeezed into 1 place and there was a terrible queue. This was truly poor planning. Anyway, the food served by the KLCC catering was just so-so.

And oh, my freebie for this year’s event was a nice little backpack sponsored by k2.com. So will we go again next year? Definitely yes, but I think Microsoft has to improve on the lunch part.


TechEd 2007 SEA bag

The Chihuahua Family


If you have seen the picture of the mall-sized dogs on the homepage, you would probably wonder about the story of… the Chihuahua family. Well, they are not little puppies anymore, except for Bao Bei, the youngest dog. First, allow me to introduce the existing family members to you (in descending age):

1. Kent
2. Yoyo
3. Money
4. Coco
5. Syilling (Sze Ling)
6. Bao Bei (Precious)

Family Photo - Money, Bao Bei, Coco and Kent

I had a couple more dogs before this in Kedah (where I used to live) but one of them passed away after it fell sick. Following that, I had Kenny - it was a she but she was a really lazy dog. I tried to walk her several times but she just wouldn’t move a step. I ended up carrying her for a mile. So what happened to Kenny? Well, she got stolen but unfortunately, we couldn’t track her down. I heard a rumor that she was dognapped by an Indian man on a bicycle but I couldn’t find him or her. That was the end of my life with Kenny.

Then one day, Fiona, my eldest sis, bought Kent from her office’s neighbor. I could still remember when my parents came with Kent to visit me at MMU, Cyberjaya (where I was studying then). We went to the Cyberview Lodge for lunch, while Kent had the car all to himself.

Coco & Kent

Not long after we had Kent, Fiona bought another 2 Chihuahuas, who were brother and sister. They quarreled all the time, and the noise just drove Mom up to the wall. So, we gave away the brother to a friend who assured us that he would take good care of the puppy. True to his word, when Mom visited his house several times, she felt relieved that the dog was with a good owner. And oh, the puppy sister that we kept was Kiki. Kent and Kiki eventually got “married” and they were blessed with their first puppy, Yoyo.

Yoyo is very independent and she loved to explore the outside world (i.e. outside the house compound). She ran away from home countless times but fortunately, she always knew how to find her way back. Later, Yoyo had a brother called Money.

Money is not as adventurous or brave as Yoyo. He is always bullied by his dad, Kent. This is probably due to Kent wanting to remain as the alpha male and not allowing a younger dog to overthrow his authority. While all the dogs liked to be patted, poor Money loved it much more than the others. He would stick to Sze just to be stroked by him.

Wang Wang came after Money. He was the smallest dog I ever had. Weighing only 780g, he loved to join Mom and the family on our market trips and breakfast outings. He even appeared in a local newspaper which featured him as the smallest dog in Malaysia! Unfortunately, he passed away – we suspect that someone splashed chemical liquid on him out of jealousy, causing severe skin infections on his little body. Everyone was extremely upset about the incident, especially Mom.

Wang Wang

Coco, the 4th puppy, is different compared to her 3 elder siblings as her coat of hair is entirely brown in color, which she inherited from her mom, Kiki. The funny thing is that even her nose is brown! She is smart and hyper-active, with her legs moving faster than we can actually see. When she was little, Sze called her a rat (hehe…) as she looked very much like one. Meanwhile, Kiki has since passed on heroically while fighting with a snake in her kennel.


Syilling, on the other hand, was actually someone else’s puppy. Now, how did she get to be with us? The story goes like this… One day, a family friend brought a female dog to mate with Money and the dog gave birth to one puppy. Although by canine convention the puppy follows the father, Mom refused to accept the puppy as there was only one new born. Consequently, when the same dog later gave birth to another 2 puppies, the owner of the dog then insisted that we have Syilling this time.

Lastly, Bao Bei is the daughter of Kent and Yoyo (yes, father and daughter inbreeding). However, Bao Bei is still quite young and cute. He would run away from anyone who tried to carry him. As such, Sze calls him Pa Pai instead (which means snobbish in Cantonese).

Bao Bei

As the grand patriarch, Kent is now 8 years old and has cataract in both eyes. However, he is still the most muscular dog in the family and continues to run wild in circles chasing the “rain” whenever Mom waters the plants in the garden. Long live the Chihuahuas!

Fantastic Four Meme

Lilian tagged me for this meme. So I am continuing it here…

***Meme starts***

Four jobs I’ve had in my life:
- Admin (all sorts in England)
- Contract Programmer (in Royal Malaysian Navy but I am not a militant)
- IT Administrator (in a music college, the weekly performances were fun)
- Application Specialist (a Consultant for Microsoft products)


Four places I have lived:
- Padang Serai, Kulim (from age 1-15)
- Sitiawan, Perak (where I met Lilian)
- Salisbury, Wiltshire (I miss this town)
- Manchester (real cool city)

Four places I have been on vacation:
- England: London, York, Peak District (Derbyshire), Bath, Portsmouth, Kent
- Holland: Amsterdam, Utrecht, Wouderberg, Amersfoort, Kinderdyke, Nieuw Lekkerland, Edam, Hoorn, Oostland
- China: Beijing, Shanghai, Hangzhou, Suzhou, Kunming, Hong Kong, Guilin
- Thailand: Bangkok, Chiang Mai, Krabi

Four of my favourite foods:
- Apple crumble (homemade)
- Lamb Lasagna (from Chinoz on the Park)
- Mousakka (Greeks)
- Vindaloo curry (from Curry Mile.. spiciest curry ever!)
* There are a lot more but I could only list 4!

Four places I would rather be right now:
- A buffet hi-tea (I am writing this in the afternoon)
- Airport (going somewhere for a long holiday)
- A spa having massage and sauna (buffet to follow)
- In a temple in Lhasa/Kathmandu

***Meme ends***

By the way, I haven’t seen F4 yet and will probably watch it from a DVD next week.